Shipping

At LightWell, every product is crafted and packed with care — because we believe beautiful things take time.

Once your order is placed, our team carefully prepares it for shipment from our international fulfillment center in Hong Kong. Due to high demand and our commitment to quality checks, delivery typically takes 2–4 weeks, depending on your location.

We understand waiting can be tough — but here’s why it’s worth it:
Your lamp isn’t sitting on a shelf collecting dust. It’s freshly sourced, inspected, and securely packaged to ensure you receive a brand-new product that meets our standards of elegance and durability.

Each order travels through a streamlined global logistics network designed to balance speed with care — so it arrives safely, not hastily.

We’ll also keep you updated every step of the way with tracking details as soon as your order ships.

✨ Good things take time, and your glow is on its way.